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|
A SAMPLE BUSINESS PLAN |
A well-written business plan is a crucial ingredient in
preparing for business success. Without a sound business plan, a firm merely drifts along
without any real direction. Yet, entrepreneurs, who tend to be people of action, too often
jump right into a business venture without taking time to prepare a written plan outlining
the essence of the business.
You should begin by writing down the answer to the very
basic question, "What business am I in?" This may sound elementary, but
answering this question with thought and consideration will help you focus on the major
purpose of the business, which leads to establishing goals and objectives. In turn, these
serve as aids in creating strategies, policies, and procedures. Every small business
should have policies concerning credit, customers, product lines, image, prices,
advertising, and so on. It is important to plan in writing; otherwise, the planning
function either is ignored altogether or is conducted too informally.
This sample has all of the ingredients
to produce an excellent business plan.
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Executive
Summary
|
| Key executives: |
Mr. James K. Quadrant
978 Lakeside Drive
Hamilton, New York 13346
(515) 555-5431 |
Mr. Isiah M. Gradient
113 Broughton Road
Hamilton, New York 13346
(315) 555-6871 |
| |
|
| Business: |
Quadrant Surveying
& Equipment Company
600 Madison Drive
Hamilton, New York 13346
(315) 555-4000 |
| |
|
| Business size: |
$378,000 in billings
in latest fiscal year. Qualify under SBA definition of a "small business." |
| |
|
| Form of ownership: |
S Corporation |
| |
|
| Loan purpose: |
To purchase 1 Zeiss
total stage with data storage and transfer capabilities to improve the quantity and the
quality of the surveying jobs performed for clients. |
| |
|
| Amount requested: |
$25,000 |
| . |
|
| |
Mr. James K. Quadrant
978 Lakeside Drive
Hamilton, New York 13346
(315) 555-5431 |
| . |
|
| Work experience: |
| 1974-present |
Quadrant Surveying
& Engineering Company, Hamilton, New York. Manager-Partner. Created business and
continues to actively manage technical aspects of field operations. Supervised project
managers of six field crews. |
| . |
|
| 1970-1974 |
Boise-Cascade
Timber Co., Freeport, Maine. Survey project manager. Supervised field activities of a
six-man survey crew. Planned weekly work schedules and monitored work quality. |
| . |
|
| 1965-1970 |
Hi-Tech Survey Co.,
Albany, New York Technician. Performed various surveying tasks as a part-time member of a
field crew while attending college. Earned 80% of college expenses. |
| . |
|
Education:
1969-1970 |
Rensselaer
Polytechnical Institute, Troy, New York Master of Science in Engineering Management.
Grades in top 10% of class, GPR of 3.7/4.0. |
| . |
|
| 1965-1969 |
Rensselaer
Polytechnical Institute, Troy, New York Bachelor of Science degree in Civil
Engineering Graduated with honors. |
| . |
|
| References: |
Mr. Frank Boland
President, Hi-Tech Survey Co.
Troy, New York 12180
(315) 555-1890 |
Mr. Jeff Anderson
President, Sound Investment Co.
Hamilton, New York 13346
(315) 555-3671 |
| . |
|
| |
Ms. Sally LeGrand
Account Executive
Merrill, Lynch, Pierce, Fenner, and Smith
Portland, Maine 04111
(207) 555-1218 |
| |
|
| . |
| |
Personal
Financial Statement
|
| |
Assets |
Liabilities |
| |
Cash-Savings account |
$12,000 |
Notes payable |
$10,000 |
| |
Checking account |
3,000 |
Mortgage |
41,000 |
| |
Stocks |
22,000 |
Miscellaneous |
6,000 |
| |
Keogh contributions |
31,000 |
Total liabilities |
$57,000 |
| |
Home |
96,000 |
Net worth |
$135,000 |
| |
Autos |
20,000 |
Total
liabilities
& net worth |
$192,000 |
| |
Miscellaneous assets |
8,000 |
|
|
| |
Total assets |
$l92,000 |
|
|
| . |
|
|
|
|
| |
|
|
|
|
| |
Mr. lsiah M. Gradient
113 Broughton Road
Hamilton, New York 13346
(315) 555-6871 |
| . |
|
| Work experience: |
| 1976-Present |
Quadrant Surveying
& Engineering Co., Hamilton, New York. Managing partner. Supervises internal
managerial operations, including financial, accounting, personnel, and planning duties. |
| |
|
| 1971-1975 |
New York
Department of Health & Sanitation, Albany, New York. District Maintenance
Engineer. Designed water and sewage projects for cities. Supervised staff of twelve. |
| |
|
| 1966-1970 |
Hi-tech Survey Co.,
Albany, New York Technician. Worked part-time as field crew member performed various
surveying duties. |
| |
|
Education:
1975-1976 |
University of
Virginia, Charlottesville, Virginia. Master of Business Administration. GPR of 40/4.0. |
| |
|
| 1966-1970 |
Clemson University,
Clemson, South Carolina. Bachelor of Science degree, in Civil Engineering. |
| |
|
| References: |
Mr. John Molooney
Assistant Vice President
Con-Edison
New York, New York 10014
(212) 555-2268 |
Dr. Fred Target
Professor of Engineering
Rensselaer Polytechnical Institute
Troy, New York 12181
(518) 555-3196 |
| |
|
| |
Mr. Sam Hough
Certified Public Accountant
Charlottesville, Virginia 22201
(804) 555-3241 |
|
| |
|
| |
|
| |
Personal
Financial Statement
|
| |
Assets |
Liabilities |
| |
Cash-Savings account |
$6,000 |
Notes payable |
$14,000 |
| |
Checking account |
4,000 |
Mortgage |
59,000 |
| |
Mutual funds |
27,000 |
Miscellaneous |
6,000 |
| |
Stocks |
18,000 |
|
|
| |
Keogh contributions |
24,000 |
Total
liabilities |
$79,000 |
| |
Home |
94,000 |
Net worth |
$138,000 |
| |
Real estate |
17,000 |
Total
liabilities
& net worth |
$217,000 |
| |
Autos |
19,000 |
|
|
| |
Miscellaneous assets |
8,000 |
|
|
| |
Total assets |
$217,000 |
|
|
| |
|
|
|
|
| |
COMPANY HISTORY |
| |
James K. Quadrant
created Quadrant Surveying & Engineering Company in 1974 as a part-time business
venture designed to serve the surveying needs of the local community. Mr. Quadrant began
part-time operation of the business in 1975, and Mr. Gradient joined the firm in 1976 to
manage the internal operations of the business, while Mr. Quadrant's major
responsibilities remained in the area of surveying operations. The two principals' skills,
abilities, and areas of concentration are complementary. Annual sales have increased
steadily to a record high of $378,000 in the latest fiscal year, and profits peaked at
$48,965. |
| |
|
| |
INDUSTRY TRENDS
AND THE STATE OF THE ART |
| |
Demand for surveying
and engineering services should continue to climb during the next decade for three
important reasons. First, the rapid escalation of property values during the 1980s has
increased the need for these services by several customer groups. Second, greater mobility
among the general public has increased the number of land transfers. Third, the trend of
larger financial institutions to buy and sell residential and commercial mortgages
translates into more work for surveyors, who must provide closing plats showing property
boundaries, location of permanent fixtures, encroachments, and easements. There has been
an extremely rapid growth in golf course communities in the last two years, with new
development announced to begin in the next three years. The development of "state of the art" equipment in the surveying
industry has paralleled the expansion in the service's demand. The surveyor's tools have
undergone a major transformation in the last ten years; they are more sophisticated, more
accurate, and more refined than ever before. Technological advances have manifested
themselves in two important forms: (1) the development of speedy, accurate computational
equipment (e.g., microcomputers, programmable calculators, etc.) that allows the surveyor
to perform complex calculations on field data, and (2) the introduction of electronic
distance meters (EDMs), which yield more accurate survey measurements faster and
facilitate data processing. |
| |
|
| |
KEY SUCCESS
FACTORS |
| |
The principals see
the following factors playing a critical role in the success of the company:
Providing
services in a timely fashion.
Accuracy
of work.
"Guaranteed
satisfaction."
Professional
image.
Capable
work force. |
| |
|
| |
MARKET ANALYSIS |
| |
Quadrant has been
extremely successful in carving out a specialty niche for itself as well as in meeting the
surveying needs of the general public. The company has earned a reputation as the expert
in surveying and planning golf courses. After completing work on two local courses,
Quadrant obtained a contract on a large, "upscale" golf course 125 miles west of
Hamilton. The work is progressing on schedule and will be finished on time and within
budget. |
| |
|
| |
TARGET MARKET |
| |
The principals of
Quadrant have identified their primary target market (in descending order of importance)
as: (1) golf courses; (2) realtors; (3) attorneys; (4) private landowners. The firm's
marketing strategy is designed to attain the return customer by providing quality
surveying and engineering service with prompt turnaround. The firm has built its
reputation by focusing on quality, and its pricing policy reflects this professional
image. General strategy is to tailor pricing to the "cream of the crop." |
| |
|
| |
COMPETITOR
ANALYSIS |
| |
Quadrant Surveying
& Engineering Company faces no direct competition in its hometown, Hamilton, New York,
but there are three primary competitors conducting similar operations in towns within a
fifty-mile diameter of Hamilton. Geodetic Survey,
Inc. A small corporation (three principals) whose primary focus is surveying large
land tracts for timber companies. Serves 28% of local markets.
Photogrammetry Engineers, Ltd. A small partnership
that performs all types of surveying jobs and specializes in surveying by aerial
photography. Controls 22% of local market.
Land Surveyors, Inc. A relatively new, aggressive
company that also performs all types of surveying jobs and specializes in surveying for
local architectural firms, Controls 18% of the local market. |
| |
|
| |
PLAN OF OPERATION |
| |
Quadrant employs the
S Corporation form of ownership primarily for tax reasons. The organizational chart is
attached on a separate form. |
| |
|
| |
KEY PERSONNEL |
| |
In addition to the
principals, whose experience and network of contacts is crucial to the company's success,
two long-term field managers play major roles in the firm. As Quadrant grows over the next
year, another field manager will be hired. |
| |
|
| |
FINANCIAL DATA |
| |
The following audited
financial statements summarize Quadrant's latest operations: |
| |
|
| |
Quadrant
Surveying and Engineering Company |
| |
Balance
Sheet
|
| |
|
| |
Assets |
|
Liabilities |
|
| |
Current assets: |
|
Current liabilities: |
|
| |
Cash |
$ 5,000 |
Accounts payable |
$2,500 |
| |
Accounts
receivable |
4,700 |
|
|
| |
Total current assets |
$ 9,700 |
Long term
liabilities: |
|
| |
Fixed assets: |
|
Notes
payable |
11,500 |
| |
20 vehicles |
40,500 |
Mortgages
On real |
|
| |
3 computers |
30,000 |
property |
43,000 |
| |
6 sets EDM equipment |
48,000 |
Total L-T liabilities |
$54,500 |
| |
4 transits |
6,000 |
Total liabilities |
57,000 |
| |
4 levels |
4,800 |
Owners equity |
127,500 |
| |
Misc. field equipment |
20,000 |
Total liabilities
& |
|
| |
Office fixtures &
equip. |
18,000 |
Owners' equity |
$184,500 |
| |
leasehold
improvements |
7,500 |
|
|
| |
Total fixed assets |
$174,800 |
|
|
| |
Total assets |
$184,500 |
|
|
| |
|
|
|
|
| |
Income Statement |
| |
|
| |
Net sales |
$378,000 |
|
| |
Operating
expenses: |
|
|
| |
Labor expense |
$219,800 |
|
| |
Gas expense |
29,993 |
|
| |
Telephone expense |
6,270 |
|
| |
Equipment repair
expense |
5,600 |
|
| |
Insurance' expense |
9,025 |
|
| |
Rent expense |
5,400 |
|
| |
Depreciation expense |
9,200 |
|
| |
license expense |
1,500 |
|
| |
Payroll taxes |
11,050 |
|
| |
Office supplies
expense |
7,200 |
|
| |
Field supplies
expense |
10,900 |
|
| |
Miscellaneous
expenses |
4,700 |
|
| |
Total
operating expenses |
|
$320,638 |
| |
Net operating profit |
|
57,362 |
| |
Income taxes |
|
8,397 |
| |
Net profit |
|
$ 48,965 |
| |
|
|
|
| |
Quadrant Surveying & Engineering Company |
| |
Break-Even Analysis |
| |
|
| |
|
total fixed expenses |
| |
Break-even
sales = |
|
| |
|
1.00 - variable expenses expressed as percentage of sales |
| |
|
|
| |
Total
expenses |
$329,035 |
|
| |
Fixed |
88,122 |
|
| |
Variable |
240,913 |
|
| |
|
|
|
| |
|
240,913 |
| |
variable
expenses as a % of sales = |
|
| |
|
378,000 |
| |
|
|
|
| |
= |
0.6373 |
|
| |
|
|
|
| |
|
88,122 |
| |
Break-even
sales= |
|
| |
|
1.00 -
0.06373 |
| |
|
|
|
| |
Break-even
sales= |
$242,961 |
|
| |
|
|
|
| |
|
|
|
Projected
Cash Budget |
|
| |
| Cash Receipts |
Jan |
Feb |
Mar |
Apr |
May |
June |
July |
Aug |
SALES
COLLECTIONS: |
20,000 |
25,000 |
28,000 |
33,000 |
47,000 |
54,000 |
58,000 |
55,000 |
| 20% same month |
5,600 |
6,600 |
9,400 |
10,800 |
11,600 |
11,000 |
| 60% first month after
sale |
15,000 |
16,800 |
19,800 |
28,200 |
32,400 |
34,800 |
| 18% second month
after sale Other cash receipts |
3,600 |
4,500 |
5,040 |
5,940 |
8A60 |
9,720 |
| TOTAL CASH RECEIPTS |
250 |
50 |
380 |
160 |
400 |
100 |
| CASH DISBURSEMENTS |
24,450 |
27,950 |
34,620 |
45,100 |
52,860 |
55,620 |
Wages |
|
|
15,680 |
18,480 |
26,320 |
30,240 |
32,480 |
31,147 |
Taxes |
|
|
|
|
|
|
|
|
Payroll |
|
|
532 |
628 |
987 |
1,011 |
1,375 |
1,163 |
Property |
|
|
0 |
0 |
400 |
0 |
0 |
0 |
Transportation |
|
|
790 |
840 |
1,380 |
1,525 |
1,780 |
1,645 |
| Repairs &
maintenance |
375 |
450 |
575 |
625 |
700 |
675 |
| Field supplies |
650 |
800 |
1,050 |
1,240 |
1,500 |
1,375 |
Rent |
|
|
500 |
500 |
500 |
500 |
500 |
500 |
Utilities |
|
|
100 |
110 |
130 |
140 |
150 |
140 |
| Telephone (including
yellow |
450 |
575 |
800 |
950 |
1,075 |
990 |
| Entertainment |
200 |
200 |
200 |
200 |
200 |
200 |
| Insurance |
|
|
|
|
|
|
| Malpractice |
0 |
9,000 |
0 |
0 |
0 |
0 |
| Tenant's |
|
|
0 |
|
1,500 |
0 |
0 |
|
| Auto |
|
|
0 |
0 |
|
500 |
0 |
|
| Licenses |
|
|
0 |
0 |
|
1500 |
0 |
|
| Miscellaneous |
210 |
340 |
425 |
490 |
510 |
500 |
| TOTAL CASH
DISBURSEMENTS |
19,487 |
31,923 |
34,267 |
38,921 |
40,270 |
38,335 |
| |
|
|
|
|
|
|
| END OF MONTH BALANCE |
|
|
|
|
|
|
Beginning
cash balance |
5,000 |
9,963 |
5,990 |
6,343 |
12,522 |
25,112 |
+
cash receipts |
24,450 |
27,950 |
34,620 |
45,100 |
52,860 |
55,620 |
-
cash disbursements |
19,487 |
31,923 |
34,267 |
38,921 |
40,270 |
38,335 |
| |
|
|
|
|
|
|
| CASH END OF THE MONTH |
9,963 |
5,990 |
6,343 |
12,522 |
25,112 |
42,397 |
| (REPAYMENT) |
0 |
0 |
0 |
0 |
0 |
0 |
| or |
|
|
|
|
|
|
| (BORROWING) |
0 |
0 |
0 |
0 |
0 |
0 |
| |
|
|
|
|
|
|
| CASH END OF THE MONTH |
$ 9,963 |
$ 5,990 |
$ 6,343 |
$12,522 |
$25,112 |
$42,397 |
| Minimum Cash
Balance = $5,000 |
|
|
|
|
|
|
| Pro
Forma Income Statement |
|
| |
| Net sales |
$480,000 |
| Operating expenses: |
|
| Labor expense |
$272,000 |
| Gas expense |
30,305 |
| Telephone expense |
10,650 |
| Equipment repair expense |
6,500 |
| Insurance expense |
11,000 |
| Rent expense |
6,000 |
| Depreciation expense |
10,000 |
| License expense |
1,500 |
| Payroll expense |
12,750 |
| Office supplies expense |
7,400 |
| Field supplies expense |
11,200 |
| Miscellaneous expenses |
5,100 |
| Total operating expenses |
$384,405 |
| Net operating profit |
95,595 |
| Income taxes |
13,995 |
| Net profit |
$81,600 |
| |
|
| |
STRATEGIC
ACTION PLAN |
| |
Goals,
Objectives, and Strategies |
| |
The principals of
Quadrant recognize the importance of quality management in successfully meeting their
competition. To focus the firm's activities, the principals define its mission: "To
meet the spectrum of surveying and engineering needs of private landowners, large tract
owners, financial institutions, attorneys, realtors, and timber companies with
high-quality service, rapid turnaround, and unparalleled professionalism, at a
profit."
The overall mission of Quadrant is more
clearly defined by dissecting it into the following objectives:
To boost annual sales to $480,000.
To
increase market share from 31 percent to 36 percent of the local market.
To obtain
a contract for another golf course.
To
increase by 10% the number of engineering jobs performed for local towns and districts
(e.g., water and sewage systems design).
To improve
profit margin from 13 percent to 17 percent.
To obtain these objectives, Quadrant will
employ a business strategy designed to exploit the four key factors for success in the
surveying business-to maintain: (1) a prompt turnaround time on jobs; (2) a professional
image with the clientele; (3) a continuous relationship with "return customers";
and (4) a healthy customer mix to ensure a steady flow of work. The following key points
illustrate this strategy:
To utilize equipment offering the latest
technological advances.
To train
employees in implementing advanced survey techniques into their work.
To provide
the opportunity for clients to consult with project managers (or principals, if desired)
on all projects.
To keep
the customer informed of the job's progress on a timely basis.
To
"crack the engineering market" by obtaining small jobs with cities, districts,
and subdivisions.
To
increase the number of government contracts bid on.
To acquire
and to develop "regional accounts"-clients with large land holdings (e.g., large
timber companies).
loan purpose: To purchase a
Zeiss total station with data storage and transfer capabilities that will facilitate
taking angular and distance measurements in the field and performing survey computations.
Amount requested: $25,000
(see attached vendor's estimate)
Terms: One year and no
prepayment penalty.
Interest rate: Prime
Collateral: Personal
guarantees of principals' title to Zeiss total station.
Repayment: Quadrant's ability
to repay is illustrated on the accompanying proforma financial statements. The cash budget
projected for the upcoming year shows the company will be able to repay the loan within
one year. Benefits accruing from the purchase of this EDM equipment include the ability
to:
Reduce the number of field personnel by
one-third.
Reduce
office personnel by the immediate transferring field data to the home office via
telephone.
Minimize
the number of return trips to the job site, a significant cost of doing business.
Improve
productivity by performing more jobs in less time.
Improve
the firm's professional image with its clientele by employing the latest, most advanced
equipment.
Obtain
golf course that requires a level accuracy attainable only with EDM devices.
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